Effective Date: March 5, 2026
Welcome to Zora (“Zora,” “we,” “us,” or “our”).
Zora is an AI-powered recovery support platform available through:
Zora provides recovery coaching tools, mood tracking, goal tracking, scheduling tools, and optional care network progress sharing.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Zora platform (collectively, the “Services”).
By using the Services, you agree to the practices described in this Privacy Policy.
Zora is a recovery support tool and may collect information related to:
Zora is not a medical provider and does not provide medical advice.
If you are in crisis, please contact emergency services or use the crisis resources listed within the app.
We collect the following categories of information:
If you choose to add care network contacts:
If you are affiliated with a treatment center:
If you subscribe independently:
We do not directly store full credit card numbers. Payments are processed by Apple, Google, or third-party payment processors.
We use your information to:
We may also use aggregated and anonymized data for analytics and product improvement.
Zora includes an AI-powered recovery coach.
Your chat interactions, mood data, and goal data may be processed by automated systems to:
AI responses are automated and may not always be accurate or appropriate. Zora does not replace professional medical or mental health advice.
We do not sell your personal information.
We may share information in the following circumstances:
If you are associated with a treatment center and have not disconnected:
If you add care network contacts:
We may share information with:
These providers are contractually obligated to protect your data.
We may disclose information:
You may:
You may request deletion by:
We will delete or anonymize your personal data unless we are legally required to retain it.
We retain your information:
If your account becomes inactive, we may delete or anonymize data after a reasonable period.
We implement reasonable administrative, technical, and physical safeguards to protect your information, including:
However, no system can guarantee 100% security.
Zora is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children under 18.
If we learn that we have collected such data, we will delete it.
If you are a California resident, you may have the right to:
To exercise these rights, contact: info@zorarecovery.com
We do not sell personal information.
If you access Zora from outside the United States, your information may be transferred to and processed in the United States.
By using the Services, you consent to this transfer.
If you enable push notifications, we may send:
You may disconnect calendar access at any time.
You may disable push notifications at any time through your device settings.
If you choose to connect:
We access only the data necessary to create scheduled events you explicitly choose to sync.
If you provide your phone number to Zora, you may receive SMS text messages from us related to account notifications, operational updates, or internal communications.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP or request assistance by replying HELP.
We do not sell or share phone numbers with third parties for marketing purposes. Phone numbers are used solely to support communications and platform functionality.
Additionally, Zora provides a platform that enables organizations, such as treatment centers, to send SMS messages to their own users. These organizations are responsible for obtaining proper consent from their recipients before sending messages.
We may update this Privacy Policy from time to time.
If we make material changes, we will:
Your continued use of the Services constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, contact:
Zora Privacy Team: info@zorarecovery.com
